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Posts Tagged ‘hosting’

thumbs downAmerikan bir şirket satın almış galiba Izhost’u – servis rezalet oldu.

  • koca şirketin (kuruluş 1999) canlı chat destek hattı yok!
  • pazar günler sanki çalışan yok…
  • destek sistemi kullanarak açtığı tiketleri cevapsız kalıyor sanki o sistem çalışmıyor…
  • müşterileri haber vermeden kontrol panel bilgileri değiştirdiler
  • servis konusunda sıfır

Izhost artık hiç tavsiye etmem, eğer onun müşteriseniz ilk firsatta taşınız.

Reklamlar

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thumbs downI’m so fed up with hosting company hosthi I can’t tell! I’ve only four five sites with them – but once a week I have to contact them to tell that they should set correct permission for this and that! The only good thing they have is their help line chat system.

Some of the people from technical support there don’t seem to be able to write correct english (and it’s an American company!)… for example:

me:
please correct permission for db some_databasename
Hosthi:
At the we are working on server so kindly set for some time it will be fine

Usually it’s always the same kind of issue – someone or some script sets wrong permission for site root or database file, so either you get a 403 error when opening your site or an error when trying to access your pages which query a mysql database… For 2 years now nothing changed – it even got worse: their quality of service is far too low – so Beware! They just get you with their low price!

(some days later)

I had to contact them again today! There’s a gallery2 system on the site which may produce too much load on the server as they say! I do not know if it’s really the gallery2 or some spiders which harvest pictures… what they do is: automatically set permission of gallery/main.php to 000! or set permission of databasefile to NOREAD! That’s their quality of service!

I checked my log files and finally found out, that some east-asian bots were harvesting the site for images: baidu and sogou. So I had to edited the .htaccess file to effectively restrict them to enter my site…

Addendum:

Another website got infected by a Gumblar virus like javascript injection. They just closed http and ftp! I could not even clean the files myself! And again they aren’t aware of that:

Hosthi:
Your site found to be a attacking one.
me:
As I told you: it was the Gumblar virus which infected the site
Hosthi:
You need to remove this page
me:
I CANNOT do it myself because Hosthi has removed permisson on /public_html! No ftp no nothing!

And the restoration of a simple backup can take days, DAYS!…

From there homepage: Choose HostHi and you will never regret it, your web site could not be in safer hands. 

It’s the exact opposite! I cannot recommend Hosthi at all!

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Kürzlich wollte ich für einen türkischen Kunden in der Türkei ein Web-Paket bei Hosteurope bestellen. Bei der Auswahl des Landes für die Adresse war die Türkei nicht aufgeführt! Ein Anruf beim Support brachte am anderen Ende nur ein Rumgedruckse mit dem Resume: Interne Anweisung. Beim Überprüfen des Sourcecodes des Formulars stellt sich heraus, das Hosteurope keine Adresse in der Türkei (ISO-3166 TR), den USA (ISO-3166 US) und Palestina (ISO-3166 PS) sowie kleinerer Inseln wie Guam, Jersey, Guernsey, Isle of Man, Jungferninseln (US)… zulässt! – also Adressen mit folgenden folgenden ISO-3166 Kodes:

GU, GG, IM, JE, PS, BL, MF, TR, US, UM und VI (siehe auch Wikipedia-Artikel ISO-3166-1-Kodierliste)

Bei Nachfrage per Email wurde zuerst nur tautologisch geantwortet:

Beachten Sie bitte, das eine Bestellung mit der Länderauswahl Türkei oder USA nicht möglich ist.
Mit freundlichen Grüßen bla-bla…

Und dann bei nochmaliger nachdrücklicherer Nachfrage:

Bitte haben Sie Verständnis dafür, dass wir unser Angebot auf bestimmte Länder beschränken. Die Gründe dafür sind intern und können daher nicht kommuniziert werden.

Na das ist ja hochinteressant! Das scheint es ein Politikum zu geben, das ein Thema in meinem Blog sein soll!!
Ich hasse Geheimniskrämereien !

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